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FREQUENTLY ASKED QUESTIONS

  • Is it possible to pick up an ordered artwork directly at the studio?
    Of course. ASIMO offers pick-up at the studio. Simply select this option when you purchase your artowork and the artist will be happy to welcome you into his immersive creative universe.
  • How long does delivery take?
    It takes 3 to 5 business days for the order to be shipped - time to print the artwork, make the verifications, sign it and create the certificate of authenticity. Then the delivery time depends on the option you have selected: 2 to 8 days for Parcel shipping and 2 to 4 days for Xpress shipping. However, if it's an original artwork and the client lives not too far from ASIMO's studio, the artist will be happy to deliver it in person or you can always come to her studio to pick up your painting.
  • What happens if the package is damaged?
    If you receive your order and it is damaged, please refer to our delivery and refund policy.
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